Experiencing difficulties in paying your mortgage?

We will do everything we can to help you. How we can help you depends on whether your property is your primary residence or not.

* Please note that Start Mortgages DAC only engages with a nominated advisor or representative where the customer has first contacted Start Mortgages DAC and specifically authorised us in writing to deal with that nominated individual/advisor or organisation.

Start Mortgages Arrears

Start Mortgages is a specialistmortgage servicer.

Start is authorised as a retail credit firm by the Central Bank of Ireland.

Start Mortgages Apartments

Mortgage Arrears Resolution Process (MARP) Appeals Process

Should you decline an Alternative Repayment Arrangement offered by Start Mortgages, if we are unable to offer you an Alternative Repayment Arrangement or should Start Mortgages classify you as ‘Not Co-operating’, you are entitled to submit an Appeal.

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Want to join us?

Accepting expressions of interest only at this time. Start has a staff of over 165 and employs best in class customer and real estate management techniques while working with customers in mortgage arrears. View all our current opportunities!

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How We Will Deal with Your Complaints

Should you not agree with the Alternative Repayment Arrangement(s) offered to you by Start Mortgages, our decision not to offer an Alternative Repayment Arrangement, or our decision to classify you as ‘Not Co-Operating’, you can submit an appeal by following our appeals process and by completing our MARP Appeal Request Form.

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